Frequently Asked Questions
In-depth articles and videos on everything Creation
Quick video tutorials with tips and tricks for getting the most out of Creation.
Do you have a warranty?
Our decarboxylators have a 1-year warranty, and our food kits are final sale. For more information click here.
Do you ship internationally?
Yes, we ship worldwide! Simply select your country when checking out. Please be aware that all customs fees incurred are the sole responsibility of the customer. Ardent does not take responsibility for customs charges incurred. Once a package is in the possession of a customs department, Ardent has no way to locate the shipment or intervene in any manner. For more information, contact your country’s customs department.
Do I need an electrical converter outside of the U.S.?
Our 220V unit requires a 220V system. Using our 110V unit on a 220V system voids any and all warranty options.
How long does it take to ship?
Our regular shipping option takes 2-3 weeks, and the expedited option takes 1 week.
Does decarbing cannabis make it more potent when you go to smoke it?
Yes, it increases cannabinoid availability for smoking or vaping.
So it’s a small oven that gets hot enough to decarb your flowers so you can eat them straight?
Yes, but unlike an oven it uses a perfect heating arc to decarb right every time. Flower is instantly edible and patients can make sublingual packs and topicals too.
How much can it decarb at a time?
1/4 to 1 ounce of flower (depending on the density of the bud) or 3-5oz of kief.
Do you need to break up the bud to expose more surface area to allow the inside of the nug to be decarbed as well?
The NOVA™ design maintains a decarb zone with precise, even heat distribution that surrounds and penetrates the buds, so in the plant material there’s no need to disturb the buds prior to decarbing. If it’s a particularly dense nug, you could break it down into a few smaller pieces but no need to crush and disturb trichomes by grinding.
How big is it?
7.5″ x 4″
Can you decarb concentrate?
Yes, you’ll want to put it in a silicone canister first.
How long does it take to decarb?
A complete cycle with cool down is approximately 90 minutes to two hours.
How does it affect terpenes?
The NOVA™ uses the lowest possible temp for decarb while still maintaining the max amount of terps. The container is airtight preventing escape.
Where can I register my device?
You can register your device here.